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FTC and Connecticut Reach $4 Million Settlement with Manchester City Nissan Over Alleged Deceptive Fee Charges
The Federal Trade Commission and the state of Connecticut have reached a $4 million settlement with Manchester City Nissan, a Connecticut auto dealer, along with its owners and managers. The settlement resolves allegations that the dealership double-charged customers for certified pre-owned vehicles and collected fees consumers never agreed to pay.
What this means for you
Consumers in this situation often discover unexpected or duplicate charges only after reviewing their final loan documents or purchase contracts closely. Fee disputes with auto dealers — especially around add-on products and vehicle certifications — are a consistent pattern in FTC enforcement actions. Knowing what charges appear on your contract before signing, and keeping a dated copy, puts you in a stronger position if questions arise later. Joint federal-state enforcement actions like this one can result in refunds for affected consumers, though the process and eligibility vary by case.
The facts
- The FTC and the state of Connecticut jointly secured a $4 million settlement with Manchester City Nissan and its owners and managers.per the FTC press release · as of August 19, 2026
- The settlement resolves allegations that the dealership double-charged consumers for certified pre-owned vehicles.the FTC charges, per the agency's press release · as of August 19, 2026
- The enforcement action also alleges the dealership collected additional fees without obtaining consumer authorization.the FTC charges, per the agency's press release · as of August 19, 2026
- The action named not only the dealership but also its individual owners and managers as parties to the settlement.per the FTC press release · as of August 19, 2026
What you can do
Review every line of your vehicle purchase or finance contract before signing, and ask for an itemized explanation of any fee you don't recognize. Keep a dated copy of all signed documents — contracts, addenda, and any verbal promises in writing — in case you need to dispute a charge later. If you believe you were charged fees you didn't authorize, you can file a complaint with the FTC at ReportFraud.ftc.gov or with your state attorney general's office.
Common questions
What did the FTC allege Manchester City Nissan did wrong?
The FTC and Connecticut allege that Manchester City Nissan double-charged customers for certified pre-owned vehicles and collected fees that consumers had not authorized. The $4 million settlement resolves those allegations against the dealership, its owners, and its managers. These remain allegations; the settlement does not constitute a court finding of guilt.
Could consumers affected by Manchester City Nissan's alleged practices receive money back?
Joint FTC-state settlements of this type sometimes include provisions for consumer refunds, though eligibility and the distribution process depend on the specific settlement terms. Affected consumers should monitor the FTC's website and their state attorney general's office for any claims process announcements. Filing a complaint with those agencies can also help establish a record of your experience.